Frequently Asked Questions
Inclement Weather
- Classes may be canceled due to inclement weather (snowstorms, hurricanes, flooding, etc.). In-person cancellations due to weather will not be rescheduled.
- Please check your email for any cancellation notices due to severe weather advisories.
- Phone calls will only be made to notify students who prefer phone calls over email.
Cancelled classes
- Virtual classes will be rescheduled if possible. Rescheduled times will be at the discretion of administration and faculty members.
- In-person classes will not be rescheduled.
Zoom classes
- Students will be given Zoom links one week prior to classes beginning. A weekly Zoom reminder will be sent via email during the semester.
- Students are required to identify themselves (name) on Zoom. Phone ID’s, numbers, and other non-registered names are strictly prohibited.
- Failure to identify will result in class removal.
Tuition
- Tuition is paid upon registration through the website jasa.org.
- Mail-in registrations are accepted with a personal check or money order.
- We do not accept cash payments for tuition.
Refunds
- Refunds can be given at any time until the second week of classes.
- Refunds will be given for accepted health issues who will no longer be able to participate, such as hospitalization, chronic illness, mental health conditions, etc.
- Refunds are not given for common colds, flu, and lifestyle missed classes.
- Excursions are non-refundable.
Discounts
- Discounts are available for specific advertised promotions.
Excursions
- Travel: Debby will notify everyone if there is a change.
- Inclement weather: Debby will notify everyone if there is a change.
- Lunches are occasional and optional: Debby will let people know if there is a change
- All excursions will take place regardless of weather unless the organization that is hosting it reschedules; if an excursion is cancelled because of something beyond our control (i.e., government shutdown) and a substitution is made, it is considered the excursion for the week.
- Students can contact Debby at dlowenstein@jasa.org or 646.570.0555.
Student Contact Information
- We do not share personal contact information with instructors or other students.
- JASA will not sell, share, or distribute any personal or identifying information collected during the registration process.
Classroom Configuration, Cleaning, and Trash Removal
- Students are responsible for leaving classroom seating as they received it. If desks are moved, please move them to their original position and clean up all trash or spilled items.
- Remember to take all your items as you vacate classrooms.
Lost and Found Policy
- Lost and found items will be taken to the front check-in desk or taken by JASA staff to hold.