Careers at JASA Case Manager - Community Guardian Program

Careers at JASA Case Manager - Community Guardian Program

Reports to:
Social Work Supervisor
Date Posted:
Job Type: Full Time
Location: Manhattan


Community Guardian Program

JASA assumes the legal role of community guardian for adults who have been judged legal incapacitated by the courts and require a legal guardian.  Through assessment, comprehensive service planning, regular visits, ongoing support, and regular reports to the courts, JASA ensures that the needs of these individuals are met.   Guardianship responsibilities can encompass a wide range of duties.  Based on court decisions this can include assistance with aspects of daily living and advocacy with medical and social service providers.

Essential functions

Under the direction of a Masters' level supervisor, the CGP Case Manager is responsible for the provision of crisis intervention, protective services, and intensive case management on a voluntary or involuntary basis to a caseload of mentally and physically impaired, abused, and/or neglected clients.  In accordance with the standards of the social work profession, agency policies, and requirements of the funding source the individual will perform the duties itemized below. 

Key Responsibilities:

  • Conducts initial assessments and monthly in-home assessments of the social and emotional needs of the client and his/her family.
  • Screens the client for program eligibility, conducts triage for emergency interventions, ascertains short-term needs, and provides appropriate information and referral services to clients, families, and collaterals.
  • Develops and implements written service plans to provide a full range of social services.
  • Arranges for direct provision of services such as homemaker, home health aide, public assistance, Medicare, Medicaid, emergency cash relief, legal aid, protective services, vocational placement, medical and psychiatric examination and therapy, housing, etc.
  • Disburses monies as issued through JASA relief funds or client financial management services to secure needed goods and services.
  • Reviews the guardianship court order and ensures that all court-ordered services are in place.
  • Advocates on behalf of the client.
  • Refers to, and maintains a cooperative relationship with, other community agencies to meet the needs of clients.
  • Seeks appropriate guidance from the supervisor in situations requiring clarification and consultation especially for cases that meet the high-risk criteria.
  • Represents and interprets the agency at community conferences and meetings.
  • Participates in training and unit meetings.
  • Completes required case records, reports, and statistics within mandated timeframes, utilizing computers and mobile devices as required.
  • Handles special assignments and duties as assigned.


Required Skills/Qualifications:

  • Graduate of an accredited college or university with a Bachelor’s of Social Work, Sociology, Psychology, or Human Services degree, or equivalent.   
  • Demonstrated organizational skills.
  • Ability to travel to clients’ homes using mass transit and to negotiate any steps or barriers in clients’ residences.
  • Excellent organizational and time management skills.
  • Must be computer literate, including the ability to learn and operate software.
  • Understanding and appreciation of the roles of race, religion, ethnicity, sexual preference, and individual values as they relate to serving clients and families.



Rate: $25.72 per hour